Our services

Everything your pup needs,under one woof.

Six services, one philosophy — delivered by trained staff in a facility designed around hygiene, comfort and every temperament.

Boarding at the facility

01 — Overnight luxury stays

Boarding

When your pup stays over, they get a home — not a kennel. Our boarding suites sit on specialised flooring chosen with pups' wellbeing in mind: gentle on joints, kind to paws and effortless to keep hygienic. Days are structured with supervised play, socialisation and rest, and nights are quiet and monitored. Every guest enjoys 2–3 freshly cooked, preservative-free meat-based meals depending on their age, and our trained staff keep a daily log you can review from the customer portal.

Day Care at the facility

02 — Play, socialise, rest

Day Care

Our day care runs on a rhythm designed by trainers: high-energy supervised play sessions, socialisation groups matched by size and temperament, and proper nap windows in between. Multiple breakout areas mean the shy ones, the seniors and the social butterflies each get a space that suits them. Treats and snacks turn up through the day as part of enrichment activities.

Grooming at the facility

03 — Spa & hygiene rituals

Grooming

Grooming at WhatTheBark is a spa ritual, not a chore. We use only pet-safe, vet-approved shampoos and products, and every session includes a basic hygiene check. From a quick tidy-up to a full breed-specific groom, our groomers work patiently so even first-timers leave wagging.

Training at the facility

04 — Positive reinforcement

Training

Our training programs are led by some of the country's top trainers, and our floor staff are trained by them too — so good manners are reinforced all day, not just in class. We use positive reinforcement with treats and enrichment games, covering puppy foundations, obedience, socialisation and behaviour correction.

Events at the facility

05 — Celebrations & meet-ups

Events

From pup birthday parties with dog-safe cakes to breed meet-ups, agility runs and festive celebrations, our events calendar keeps the pack buzzing. Every event is fully supervised by our trained handlers, with breakout zones ready for pups who need a breather from the party.

Vaccinations at the facility

06 — Vet care on schedule

Vaccinations

A vet visits our facility regularly to oversee hygiene and conduct thorough checkups. We run on-site vaccination drives so your pup's immunisation stays on schedule, and every record is maintained against your pup's profile — visible in the customer portal when it launches.

Ready to plan your pup's next stay?

The customer portal launches soon — profiles, records and bookings in one place.

Go to customer login